Emergency Triage Assessment & Treatment (ETAT)
Our A&E follows the ETAT triage system recommended by the Ministry of Health. Every patient is assessed by a trained triage nurse within minutes of arrival. Priority is based on the severity of your condition — not on order of arrival.
Emergency — Response: Immediate — seen right away
Life-threatening conditions with abnormal airway, breathing, or circulation. Patient is seen instantly — no waiting.
Cardiac arrest / no pulse
Severe respiratory distress
Unconscious / unresponsive
Uncontrolled major bleeding
Severe shock
Convulsions (ongoing)
Priority — Response: Within 10 – 15 minutes
Serious but stable enough to wait briefly. Condition could deteriorate quickly without timely care.
Chest pain / suspected heart attack
Stroke signs (FAST positive)
High fever with altered mental state
Severe dehydration
Major fractures
Severe burns (>10% BSA)
Urgent — Response: Within 30 – 60 minutes
Significant problem requiring medical attention but not immediately life-threatening.
Moderate breathing difficulty
Moderate abdominal pain
Simple fractures
Moderate burns
Uncontrolled high blood pressure
Moderate asthma attack
Non-Urgent — Response: Within 2 – 4 hours (or redirected to OPD)
Stable condition with minor complaints. May be redirected to the Outpatient Department (OPD) for appropriate care.
Minor wounds / lacerations
Mild fever
Minor infections
Urinary tract symptoms
Routine wound dressing
Mild pain
